Return and Exchange Policy

To ensure our customers’ satisfaction, we outline our return and exchange policy for our products:

  • All orders are handled with care to ensure the highest possible quality before delivery.
  • Due to the nature of our food products (perishable goods), returns are not accepted after delivery, except in cases of order error or quality issues.
  • If you have any concerns about your order, please contact us within 24 hours of receipt.
  • The situation will be assessed by our customer service team, and if the issue is confirmed, the product will be replaced or the customer will be compensated appropriately.
  • The product must be in its original condition when the issue is reported.

We always strive to provide the best possible experience and ensure your complete satisfaction.