- Daily Freshly Butchered
- Quality Hygiene Guarantee
- 24/7 Customer Service
- Free Delivery for Orders Over 500 SAR
Return and Exchange Policy
To ensure our customers’ satisfaction, we outline our return and exchange policy for our products:
- All orders are handled with care to ensure the highest possible quality before delivery.
- Due to the nature of our food products (perishable goods), returns are not accepted after delivery, except in cases of order error or quality issues.
- If you have any concerns about your order, please contact us within 24 hours of receipt.
- The situation will be assessed by our customer service team, and if the issue is confirmed, the product will be replaced or the customer will be compensated appropriately.
- The product must be in its original condition when the issue is reported.
We always strive to provide the best possible experience and ensure your complete satisfaction.